Refund And Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund . Please see below for more information on our return policy.

RETURNS

We are sorry to hear that you wish to return the product, we would definitely help you out through the return process. A return request must be raised within seven (7) days from the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

You can raise a return request in the following cases:

(a) Change of mind

(b) Do not like the fitting                                   

(c) Wrong colour, size or product received has been delivered

(d) Damaged product received

(e)You are not satisfied with the quality of the product.

Note:- To initiate the return request, we would require an uninterrupted unboxing video. This video will act as proof in case of a damaged product / wrong or missing product received by you. While making the video, please make sure the label (for investigation) is shown first in the video and only then the package should be opened. For wrong and defective products, a return request needs to be raised within 48hrs of delivery. Anaran is not entitled to entertain any query raised without an uninterrupted unboxing video . Also  No refund of shipping charges

RETURN PROCESS

To begin with the return request, You can contact our team via mail or whatsapp. After thorough analysis and genuineness of the video, Anaran will approve the return request. Anaran holds all the right to accept or reject the return request. After the acceptance of the return request, you have to self-ship the product to our head office: 1804, Solitaire B, Hiranandani Estate, Thane - 400607 REFUNDS After receiving your return and inspecting the condition of your item, we will process your refund to your Anaran wallet. In case of COD order, once the refund is processed we will add the amount to your Anaran wallet. We will notify you by email when your return has been processed. If you have any questions concerning our return policy, please contact us at namaste@anaran.in or +918879121255